Product Quality

Product Quality

We have a Consuming Passion for Quality

At American Crystal, we make food products for people, pets and livestock. We’re proud that our customers rely on us for safe, consistent, reliable deliveries. Because product quality is so critical, American Crystal utilizes the most stringent quality assurance measures. It’s our belief that quality is the result of a careful, deliberate action plan fully supported by every employee.

Quality Logo

Our Quality Approach

Employee Engagement

While management takes the ultimate responsibility for American Crystal’s quality, service and productivity, each employee can take credit for his or her contribution to our success, and is responsible for the implementation of quality in their particular area.

Food and Drug Administration (FDA) and Food Safety Modernization Act (FSMA)

Passed in 2011, the Food Safety Modernization Act’s main objective is to update the current FDA rules to ensure the United States food supply is safe by changing the focus from only responding to food contamination issues to preventing them from occurring.  The prevention of potential food safety issues during the production of American Crystal’s sweetener product has always been out #1 priority.  Our customers deserve nothing less.

Global Food Safety Initiative (GFSI)

American Crystal Sugar Company receives annual certification through the Safe, Quality Foods (SQF) program that meets the GFSI strict requirements.  SQF audits require documented food safety policies that cover food production along the entire food chain from farm to fork to ensure confidence in the delivery of safe food to our customer. 

Ethical Sourcing

American Crystal Sugar Company has put into place a variety of measures to ensure the supplies and services we source are from like-minded ethical companies and vendors. Our goal is to ensure our products and the products we use are responsibly produced with respect to labor and employment rules, pollution and environmental regulations, and other applicable and sustainable business practices.

Standing by Our Products

We strive to meet our primary goal of 100% on-time delivery of in-specification products backed by the best possible customer service.